ARTISAN
BAKING
SERVICES

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PRIVACY POLICY

Last updated: January 2026

At Luminous Baking, we are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect:

We collect information you provide directly to us, such as when you contact us through our website, place an order, or subscribe to our newsletter. This may include your name, email address, phone number, and order details.

How We Use Your Information:

We use the information we collect to provide our baking services, communicate with you about your orders, send you updates about our services, and improve our website and services.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [email protected].

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TERMS OF SERVICE

Last updated: January 2026

Welcome to Luminous Baking. These Terms of Service govern your use of our website and services.

Service Description:

Luminous Baking provides professional baking services including custom cakes, artisan breads, pastries, and desserts for various occasions and events.

Orders and Payment:

All orders must be placed in advance. Payment terms and cancellation policies will be discussed during the ordering process. Custom orders may require a deposit.

Quality Guarantee:

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery to discuss resolution options.

Limitation of Liability:

Our liability for any damages arising from our services is limited to the amount paid for the specific order in question.

Modifications:

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information:

For questions about these Terms of Service, contact us at [email protected].

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DISCLAIMER

Last updated: January 2026

The information on this website is provided on an "as is" basis. Luminous Baking makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information, products, or services.

Allergen Information:

Our products may contain allergens including but not limited to wheat, eggs, dairy, nuts, and soy. Please inform us of any allergies or dietary restrictions when placing your order.

Product Variations:

As our products are handcrafted, slight variations in appearance, size, and decoration may occur. We strive to match designs as closely as possible to specifications and images.

Delivery and Pickup:

Delivery times are estimates and may vary due to factors beyond our control. We are not responsible for delays caused by weather, traffic, or other unforeseen circumstances.

Professional Advice:

Any advice or recommendations provided are based on our experience and should not replace professional dietary or health guidance.

External Links:

Our website may contain links to external sites. We are not responsible for the content or practices of these external websites.